Everlasting Train Robberies

For the first time in a few decades, Americans are actually tuning in to logistics news.  Heck, for the first time in a few generations, at least half the population even knows what the term "logistics" actually means. 

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Black Friday / Cyber Monday Stats to Know for 2021

HISTORY OF BLACK FRIDAY The term "Black Friday" originated in Philadelphia, in the early 1960s. Philadelphia police griped about the congested streets, clogged with motorists and pedestrians heading to the Army-Navy football game while looking for deals the day after Thanksgiving, calling it “Black Friday.” 

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Shipping Savings: Is the Cheapest Freight Quote Always the Best?

Is the Cheapest Freight Quote Always the Best? No individual or business wants to pay more for something than is absolutely necessary. Stay in budget by knowing which types of quotes lead to the most shipping savings. 

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Trade Show Shipping Tips

"The larger the trade show, the bigger the shit show."

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How to Manage Risk in the Small Business Supply Chain

In a world where supply chains run everything, knowing how to manage risk in the small business supply chain is crucial. There are many moving parts to any business, and there are several risk factors you might be facing every day. The same applies to managing your supply chain and knowing how to manage risk in the small business supply chain will set you up for success in the long run. We’re diving into the world of supply chain risk management and h[...]

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How to Optimize Your Supply Chain

In this tight freight market, it can seem daunting to be efficient, streamline the process and find the best freight rates and proper solutions for your freight strategy. But there are steps you can take to optimize your supply chain to get the most out of your shipping budget. Below we talk about how to optimize your supply chain, so your business operates like a well-oiled machine.

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Advantages of Freight Consolidation for Small Businesses

Small business operators everywhere are always looking for ways to save money, stay within budget and improve customer satisfaction. One way to save dollars on shipping is by incorporating freight consolidation into your shipping strategy. Freight consolidation provides you and your business with more flexibility, which makes freight shipping easier. But what exactly is freight consolidation and the advantages of freight consolidation for small busine[...]

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How to Make the Most Out of eCommerce Shipping

Being a retailer, you know how much the economy and consumer shopping habits can change. Throw in a year like 2020, and you could feel more pressure on your business than usual. From higher online sales demand to increased eCommerce shipping, being able to adapt quickly is more important than ever. As consumers look to eCommerce and online retailers for their products, it’s important for you to know how to make the most out of eCommerce shipping.

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How to Manage Customer Shipping Expectations

April 22, 2021 | By Phoebe Brown | Under ,

Like all small to medium-sized business owners, you put your customers and their satisfaction as your top priority. You know the importance of quality customer service in both positive and negative experiences. Unfortunately, sometimes things happen that are outside of your control that can frustrate you and your customers. When it comes to shipping, there are a lot of uncontrollable variables. However, understanding some of the common reasons for une[...]

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5 Tips on How to Improve Your Customer Satisfaction Now

April 8, 2021 | By Phoebe Brown | Under ,

Customer satisfaction is a top priority for all business owners. Your customers are your biggest brand promoters and help set your business apart from the competition. Conversely, unhappy customers can negatively impact your business’ brand by influencing your customers to possibly shop elsewhere. With consumer shopping behaviors changing rapidly, it’s more important than ever to meet and exceed their expectations. Check out these 5 actionable, practi[...]

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