Every FreightCenter customer has their own reason(s) for scheduling their freight and parcel shipments through FreightCenter. Most of those reasons are related to one or more of the following:
Freight shipping, by definition, is the movement of bulk cargo from one location to another, whether it’s by truck, rail, air, or sea. The importance of the freight industry cannot be understated. In fact, The American Trucking Associations’ American Trucking Trends 2018 found that the trucking industry alone generated $700.1 billion in revenue, or 79.3% of the U.S.’s freight bill, cementing its place of importance in the U.S. economy.
Smallbusinesstrends.com reported earlier this year that 42 percent of small business owners spend an average of more than two hours managing each individual piece of freight they ship. That figure comes from a survey conducted by global logistics consultant FreightOS. It implies that for a small business sending out five shipments in a week, the owner of that business is devoting more than 10 hours to managing freight. Chances are, at least half of th[...]
This past year in Inbound Logistics’ market research report, researchers found that 75 percent of shippers in our industry prefer service over price. You know what that means: less isn’t more. In fact, partnerships fall through—a good 43 percent!—when a shipper’s expectations aren’t met, and as for customer service? If the budding relationship between a shipper and their third party logistics team feels like a brusque transaction rather than the begin[...]