Customer service is a top priority for every business owner and manager. And when it comes to shipping, you want a shipping partner who takes customer service as seriously as you do. Bottom line, working with a third-party logistics provider (3PL) can help you improve customer service, which leads to greater customer satisfaction and loyal customers. Below are a few advantages and benefits on how partnering with a 3PL can help deliver better customer [...]
What’s the best way to go about choosing a 3PL? When it comes to meeting the expectations of your customers and making sure your products are getting from point A to point B without a hitch, don’t risk it by working with just any 3PL. There are a lot of options to choose from, and it’s not a process to be taken lightly or something you want to take a shortcut on. Do your research to find the right fit, look for a provider that will meet your specific [...]
Even though the freight world is going more and more digital every day, the basic paperwork is still an essential part of the process. The Bill of Lading (BOL) is the most important document in freight shipping and knowing why it’s so important will help you avoid excess charges and help you ship more efficiently. The BOL must be accurate with all the T’s are crossed and I’s dotted. We walk through what the BOL is, why providing inaccurate information[...]
The holidays are a hectic time for everyone, especially for small business shippers and supply chain managers. Not only do you need the right shipping solutions, but you need them at the best rates and on a deadline. Shipping freight without expert guidance makes accomplishing all of this pretty challenging. So how can you meet all these needs and ship easier? Third-party logistics companies, or 3PLs, make it easy for small businesses everywhere to ge[...]
When it comes to shipping freight, shippers value quality service just as much as price. What’s the point in getting affordable or discounted shipping rates if the experience didn’t match your expectations? Third-party logistics companies, or 3PLs, offer the complete shipping experience for supply chains and small businesses everywhere by streamlining the process. But how do you know you’re choosing the right 3PL for your shipping needs? Learn what to[...]
Shippers everywhere rely on their freight broker to get them the solutions they need and to help them reach their goals. But how do you measure freight broker effectiveness? How do you know the freight broker you’re currently working with is the right one for you? We break it all down for you with 10 ways to measure freight broker effectiveness, so you can make sure your shipping department is getting all the necessary support it needs.
When you’re running a small to medium-sized business (SMB), you know how important it is to maximize your time and money. You may find yourself spending hours searching for the lowest possible price on a variety of items, such as materials, equipment and shipping solutions. This can be especially true when you’re trying to find the right small business shipping solutions for you. Unfortunately, the time spent searching is often wasted because the resu[...]
Our 2020 Freight Shipping Outlook series comes to a close with a forecast of what FreightCenter customers can expect in the new year. To keep it simple, we’ll break down the freight shipping forecast into the three most significant freight shipping pros and cons shippers could face in 2020 and how FreightCenter will help you tackle your freight shipping needs.
The freight shipping industry is constantly changing. With the fluctuations in this complex business, shippers everywhere find it harder to meet their shipping goals and get the right solutions for their supply chains. That’s where partnering with a 3PL can help. From getting expert insight into the freight industry to booking lanes at the most affordable rates available, the benefits of partnering with a 3PL far outweigh going it alone! We’ve mention[...]
Whether you have freight to ship or are hauling freight for someone, it’s important to know some of the common industry terms. However, it can be hard to keep track of them all. We’re here to help clear up any confusion around some of the most confusing but common trucking terms: deadhead, backhaul, and headhaul.