Understanding Truckload Capacity: What It Is and How It Works

April 15, 2021 | By Phoebe Brown | Under

The current market is one of limited capacity – but what does that mean when it comes to full truckload? What are the effects that capacity, whether excess or limited, can have on your shipping strategy? Understanding truckload capacity is a key element in keeping your shipments moving smoothly and successfully. Let’s breakdown what it all means.

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The Cold Chain and COVID Vaccine Shipping

It’s been the talk of the town lately, and that includes in the freight shipping community. We’re talking, of course, about the COVID vaccine. The cold chain has been heavily impacted by the shipping of the COVID vaccine because of its temperature-sensitive shipping requirements. With millions upon millions of doses shipped out and more on the way, how has this impacted the cold chain and the supply chain as a whole, and how could it impact your busin[...]

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5 Tips on How to Improve Your Customer Satisfaction Now

April 8, 2021 | By Phoebe Brown | Under ,

Customer satisfaction is a top priority for all business owners. Your customers are your biggest brand promoters and help set your business apart from the competition. Conversely, unhappy customers can negatively impact your business’ brand by influencing your customers to possibly shop elsewhere. With consumer shopping behaviors changing rapidly, it’s more important than ever to meet and exceed their expectations. Check out these 5 actionable, practi[...]

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Introducing SMS Text Tracking from FreightCenter

The sound of success! Introducing SMS text tracking from FreightCenter! Our goal has always been to simplify your shipping experience and with this new SMS text tracking feature, we’ve done just that. As one of the first in the freight shipping and logistics industry to utilize this technology, our SMS text tracking will give you greater visibility into the status of your shipment. In turn, this will help you deliver an even better customer experience[...]

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Clarifying Dimensional Weight vs. Actual Weight for Shippers

April 1, 2021 | By Constantinos Garoufalidis | Under

With all the moving parts in freight shipping, you’d think weight wouldn’t be much of a big thing to have to look into. But it actually is! Freight weight is calculated differently than parcel, but how exactly is freight weight determined? Well, it depends on the carrier. Some carriers use dimensional weight (DIM) for your billing, and others use actual weight. With the different ways carriers use to determine freight weight, you are probably wonderin[...]

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Prepare for Summer Shipping Now with These Tips

Small to medium-sized business owners like you know how the seasons affect your business and product demand. While your peak business season may differ from another retailer’s, the fact of the matter is that each season will have an impact on your business to some degree. What we mean is this—carriers stay busy because businesses have cargo to ship, which in turn, tightens capacity for your shipments even during your business’ offseason. Summer is a b[...]

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How to Ship Fireworks

Business is booming! Fireworks shipping season is upon us, and now is the perfect time to get all the answers you need to fully optimize your fireworks shipping strategy. You’d be surprised how tricky it can be to ship fireworks, and how many steps there are in the journey from shipment to an awesome Independence Day firework show. Here’s how to ship fireworks like a true pro—safely and securely.

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Seasonal Small Business Success Tips

March 23, 2021 | By Phoebe Brown | Under

As a retailer or small business owner, you know that each business has its own “seasons”. While most businesses are busiest during the peak holiday season, there are other times of the year that your business could be busier, too. On that same point, your business also probably experiences slower times. No matter what your business is or when you’re busiest or quietest, these seasonal small business success tips will help keep your business thriving y[...]

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How to Ship a Mattress

March 18, 2021 | By Constantinos Garoufalidis | Under

Flipping your mattress is one thing, but shipping it is a whole other project. You might be thinking that mattress shipping is pretty easy because it’s a common household item. However, mattresses can often be one of the more costly and complicated things to ship out there. Why? Their size, weight and shape always make them a hassle to move from point A to point B. How exactly does someone ship a mattress anyways? We’ve put together a step-by-step gui[...]

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Is Your Shipping Strategy Costing You Customers?

March 16, 2021 | By Phoebe Brown | Under ,

Nowadays, it’s difficult to tell if your shipping strategy is working for you or against you. With consumer behaviors changing rapidly, it’s more important than ever to continually revise your shipping strategy. Business owners need an optimized shipping strategy for keeping their supply chain moving smoothly and for meeting customers’ expectations. Is your shipping strategy costing you customers? We look into the role shipping has on your customers’ [...]

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