The logistics and freight shipping world stay busy. While certain times of the year might be busier than others, the shipping industry keeps the pace rolling all year long. Our focus is to connect shippers with the best-of-the-best carriers. Building and strengthening the relationships with our carriers helps us to provide excellent service for our customers.
How Are the Carrier of the Year Award Winners Selected?
The awards are data-centric, and winners are selected through quantitative and qualitative factors. It’s an extensive process involving surveys, feedback collected from customer surveys and historical data. This data includes the number of completed shipments, number of processed quotes and the percentage of claims-free shipments. In addition, we analyzed factors such as service quality, agent relationships, overall service satisfaction and customer value. All of the winners have made a difference in the shipping experience for customers and have provided outstanding customer service. We are proud to partner with them and are excited to announce the winners of the 2019 Carrier of the Year Awards.
A Message to Our Carrier Partners
We are proud to work with so many great carriers and we want to thank all of our carriers for your dedication and support. Working with excellent carriers, makes a world of difference and helps individual and small business shippers keep their supply chains moving and customers happy. We look forward to continuing to work together and to provide the best services and carrier options to our customers. Here are the winners of the 2019 FreightCenter Carrier of the Year Awards:
FreightCenter’s 2019 Diamond Partner of the Year
This year, we have five Diamond Partner of the Year awards to give to UPS Freight, YRC Worldwide, ABF Freight System, Central Transport, and R&L Carriers to acknowledge their outstanding service, excellence in shipping and customer service. These carriers are dedicated to delivering world-class service to their customers.
FreightCenter’s 2019 Most Valuable Partner (MVP) Award: Roadrunner Freight
The MVP Award goes to Roadrunner Freight for their achievement of growth and success through a commitment of partnership.
FreightCenter’s 2019 Freight Forwarder Carrier of the Year: Pilot Freight Services
The Freight Forwarder Carrier of the Year goes to Pilot Freight Services for their full-service global transportation success in both domestic and global freight shipping services.
FreightCenter’s 2019 Specialty Carrier of the Year: Plycon Transportation Group
Specialty Carrier of the Year award goes to Plycon Transportation Group for their commitment to going above and beyond for the needs of the shipper, including customized moving and white glove delivery services.
FreightCenter’s 2019 Regional Carrier of the Year: Averitt Express, Inc.
The award for Regional Carrier of the Year goes to Averitt Express, Inc. for their commitment to excellence in customer service and freight shipping.
FreightCenter’s 2019 National Carrier of the Year: Saia LTL Freight
This year’s National Carrier of the Year award goes to Saia LTL Freight for their demonstrated commitment to customer service and best-in-class freight transportation.
Thanks again to all of our amazing carrier partners! We couldn’t do it without you.